The tourism industry has been one of the major contributors to the economic development of any nation. Its importance is demonstrated throughout the world. From the economic advantages that tourism brings to host communities to the enjoyment induced by it for tourists and travelers, the industry stands undisputed. Today, several leaders are emerging throughout the world to tap on the potentials of the industry and propel it to further heights. One prime instance of a recognized leader scaling success within the vacation industry is Steve Schwab (Founder and CEO of Casago).

Steve has over 18 years of experience serving in the vacation rental industry. With his vision, he has created a blueprint for world-class customer service and his work has been exemplified in exclusive resorts and estates in several cities. Moreover, Steve is also a pioneer in performance-driven industry software. His experience as a managing partner has allowed him to create many industry-first technologies that continue to change the market and his creative work has been featured in numerous publications and television appearances.

 

Ideating and Implementing Visions

 

Steve never picturized himself being a part of the vacation industry. He served as a US Army Airborne Ranger before getting his degree in Criminal Justice/Police Science from New Mexico State University. After serving within the army background for 9 years and a graduation trip to Mexico, Steve’s professional life reached a great turning point. He started running errands for the woman who rented him a beach house. After the woman’s husband’s demise, Steve paid off their debts and took care of clients. 

Less than a year later he became the owner of Cyndi's Beach Home Rentals and soon after changed its name to Seaside Reservations. Decades later with Steve becoming a veteran of the vacation rental industry, the company’s value proposition was unique as it brought higher occupancy with its reach into multiple industries. With brick-and-mortar offices in over 20 cities, the company required rebranding. This led to the establishment of Casago to help expand Steve’s vision to greater reach. Today, Casago represents thousands of properties from 13-regional offices across Mexico and the Southwestern US. 

 

Specializing in High-quality Services

 

Founded in 1996 in Mexico, Casago is a full-service management company that specializes in short-term property and rental management. The company’s mission is to serve vacation rental, corporate housing, and specialty housing with high-quality service while aiming to provide its valued customers with a vacation rental that makes them feel at home. It handpicks the locations of each vacation rental property to ensure that there is a choice for everyone. Situated in picturesque and safe communities, Casago offers plentiful options for every budget, ranging from charming villas to spacious condos to scenic beach houses.

In addition, Casago also offers property management services for landlords and property owners in Mexico and the United States. Its services are entirely client-oriented—which makes it strive to maintain and grow its revenue through its professional services. Casago undertakes the responsibility of promoting properties while managing them and keeping investments in shape. 

 

Unique Proposition

 

Casago’s success stems from its ‘Owner-Centric’ business model. The company is in a unique position—it administers both the supply and demand sides of a rental property. This signature has created systems and industry-leading technology that place up-to-date information in the hands of its clients.

Casago’s core team has owned, developed, opened, and managed thousands of vacation rentals, including homes, villas, mega-estate properties, and condo resorts. The company currently employs 350 people who provide various specialty services that are unique to Casago. Moreover, its executives understand the requirements of owners and travelers while the team understands the short-term rental and resort business inside-out.

 

Catering with Round-the-clock Presence

 

For the past few years, Casago’s purpose has been to present excellence including its property management services. Currently, it has eight resorts in eight communities that comprise gorgeous homes and villas—being the perfect vacation rental properties for people. The company also has a collection of thousands of condos and beachfront houses. Casago ensures that its clients are well taken care of irrespective of what their needs are. The company has several employees, including a professional resort management staff that is always on-site. With such an around-the-clock presence, Casago ensures assisting its clients whenever they require its services. 

Casago’s business culture concerns the way it operates within the company. The company’s top priorities are for the staff to communicate effectively with one another and make certain that they can properly deal with the clients. In this way, Casago makes it easier to guarantee the satisfaction of the owners and renters. The company’s culture comprises its holistic vision and its core values. Casago is deeply committed to obtaining quality in both its vacation rental properties and professional services. Its operations are based on its devotion to providing superior facilities and processes that will secure the contentment of all the clients.

 

Reaching New Avenues

 

Casago’s continuous success motivates Steve to reach new avenues for enriching the lives of those less fortunate. He started the Mexico Children’s Foundation, a nonprofit that funds medical assistance, education, and financial assistance to families. In addition, he also encourages employees in every regional office to give back to their communities by empowering them to lead fundraisers, food drives, trash clean-ups, and many more. 

Besides being an agile leader, Steve ensures maintaining an optimum work-life equilibrium. When he is not on the job, he enjoys fishing, scuba, hiking with his son while working his way through the best dishes at local restaurants and indulging his love for seeking new places. 

 

Consistent Upholding of Vision Statement

 

To date, Casago has catered to its clients and ensured their satisfaction irrespective of their requirements and demands. The company aims to continue upholding its unique vision in the future. It aims to become the frontrunners in hospitality services while abiding by the company’s core values. Casago ensures achieving this by serving the clients with excellence and maintaining a strong relationship in all aspects of the business. The company ensures that it identifies a clear vision, that is understood by every member of the team to become a leader in the industry. 

 

Optimistic Perspective:

 

“Casago has a set of standards that certifies excellence in our property management services and the rentals we offer. At the same time, this vision reveals the company’s principles to ensure reliability to the clients. We are deeply committed to obtaining quality in both our vacation rental properties and our professional services. All our operations are based on our devotion to providing superior facilities and processes that will secure the contentment of all our clients.”

 

Quote:

 

“I would love to inspire a movement to build housing for the poor by processing recyclable materials that are sourced locally.”

 

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