"OpticWise not only embraces the expectations and demands of Generation Z and the post-pandemic workforce but also enhances a property with technology precisely tailored to meet its evolving needs."

In an era where connectivity is king, OpticWise has emerged as a trailblazer in the proptech industry, revolutionizing the way multi-tenant real estate environments approach digital infrastructure. This forward-thinking company has its finger on the pulse of modern connectivity demands, particularly those of Generation Z and the rapidly evolving post-pandemic workforce.

The journey of OpticWise is a testament to adaptability and innovation in the face of changing market needs. Founded in 2005 as Summit Networks, the company initially set out to address the widespread connectivity issues plaguing multi-tenant properties. However, it was the strategic rebranding in 2015 that truly set the stage for OpticWise's current success.

This pivotal transformation wasn't just a change in name; it represented a laser-focused shift in the company's mission. By narrowing their scope to apartments and office buildings, OpticWise positioned itself at the forefront of a growing need for specialized, high-quality connectivity solutions in these spaces.

Central to OpticWise's offering is their proprietary 5S® user experience, a feature that has become synonymous with the company's commitment to excellence. This innovative platform stands as a cornerstone of their service, differentiating OpticWise in a competitive proptech landscape.

The company's success lies not just in providing connectivity, but in understanding and anticipating the unique needs of their target market. Generation Z, known for their digital nativity and high expectations for seamless technology integration, finds in OpticWise a solution that speaks their language. Similarly, the post-pandemic workforce, with its increased reliance on robust and reliable internet connections for remote work, discovers in OpticWise a partner that comprehends the critical nature of uninterrupted connectivity.

OpticWise's approach goes beyond mere service provision; it's about enhancing properties with bespoke technological solutions. By tailoring their offerings to the specific needs of each building and its occupants, OpticWise ensures that properties are not just connected, but optimized for the digital age.

Industry Impact and Expertise

OpticWise has garnered significant recognition from both commercial real estate (CRE) owners and tenants for its premium solutions. With a team boasting extensive experience in managed services and deep technical proficiency, the company has, over the past 19 years, effectively managed vast commercial spaces, ensuring that owners maximize the financial returns on their technology assets.

Differentiating Through Connectivity

In a realm where physical assets often overshadow technological ones, OpticWise stands out by providing multi-tenant and multi-family CRE property owners with cutting-edge connectivity solutions.

These solutions not only enhance the user experience but also leverage the building’s network infrastructure to significantly improve tenant retention and boost Net Operating Income (NOI). This distinct approach positions OpticWise as a leader in the market, far surpassing its competitors.

Office vs. Residential Connectivity

OpticWise employs its innovative BoT® methodology and the 5S® Priority User Experience across both office and residential settings, delivering a seamless, secure, and property-wide solution.

The key difference lies in the tenant bases: office tenants require integration with directory services and security platforms, while apartment tenants prioritize high-speed, reliable, and private connectivity.

Comprehensive Support and Tailored Solutions

OpticWise offers multi-tenant property owners comprehensive support, managing every aspect of their digital infrastructure. This includes handling tenant and staff support requests, coordinating with partners, and ensuring system updates, which guarantees an exceptional experience for both property owners and tenants.

Tailored Solutions

OpticWise’s solutions are specifically designed to meet the needs of modern workplaces and multi-family residential communities. The 5S® User Experience framework ensures resident satisfaction, safety, and productivity by providing solutions that are not only effective but also secure, scalable, and financially beneficial.

Transforming Digital Infrastructure

OpticWise aims to shift the value equation by turning digital infrastructure from a costly burden into a valuable asset. By leveraging OpticWise’s solutions, property owners can enhance tenant satisfaction, boost retention rates, and create new revenue streams. The company’s commitment to seamless experiences and tailored solutions empowers property owners to focus on their core business while OpticWise handles the complexities of digital infrastructure.

Enhanced Digital Experience

OpticWise excels at enhancing the digital experience in modern workplaces and multi-family residential buildings through its 5S® User Experience. This approach incorporates seamless mobility, security, stability, speed, and service, benefiting both property owners and tenants. The company’s Ultimate Privacy Policy ensures that no personal data is ever collected, stored, or shared, reinforcing their commitment to user privacy.

Innovation at the Core

Innovation is a cornerstone of OpticWise’s values and is integral to every aspect of their operations. The company continuously strives to improve its services and solutions, ensuring they remain at the forefront of the industry.

Team and Culture

The team at OpticWise is the driving force behind the company’s success, embodying values of technical excellence, agility, and accountability. This collective spirit not only defines the company’s culture but also underscores the immense value they bring to their clients.

Promoting Innovation

OpticWise fosters a culture of innovation within its team, encouraging creativity and continuous improvement. This approach ensures that the company remains a leader in the ever-evolving landscape of digital infrastructure.

Ambitious Growth and Global Leadership

OpticWise envisions itself as a catalyst for pushing the boundaries of digital infrastructure, with plans for ambitious growth, innovation, and sustainability. The company is committed to making a positive impact not only for its clients but also for the broader industry and society. OpticWise aims to become a global leader, setting new standards of excellence in the digital infrastructure landscape.

Bill Douglas, Chief Executive Officer

Bill Douglas, the CEO of OpticWise, is an accomplished entrepreneur with a remarkable track record in initiating, selling, acquiring, and exiting multiple businesses. His strategic prowess has earned him a place on prestigious growth lists, including INC. Bill holds a degree in mechanical engineering from Georgia Tech and has further honed his entrepreneurial skills through the Entrepreneurial Master’s Program at MIT. Outside of his professional achievements, Bill is an avid fitness enthusiast and enjoys activities such as biking, skiing, volleyball, and golf, reflecting his active and adventurous spirit.

Drew Hall, Founder and Chief Systems Architect

Drew Hall, the visionary founder and Chief Systems Architect of OpticWise, brings profound expertise in network architecture. With a solid academic background in computer science from Baylor University, Drew has led teams in developing and managing high-security, low-latency network applications globally. Beyond his professional pursuits, Drew is a dedicated father who enjoys mountain biking and performing improv comedy, showcasing his passion for both adventure and creativity.