It remains a herculean task for the companies to manage the transportation cost without being inefficient. The logistics sector is highly complicated, which creates unnecessary and unwanted inflation of the expenses with bottlenecks in the operation process. Many business organizations have experienced losses of hundreds of dollars due to improper shipping methods. That is when things change for good for a company like Resource Logistics Group, Inc.

Founded by Steve Huntley, RLG has become one of the trusted advisors within the transportation and logistics markets. The company focuses on reducing total transportation spend using strategic, data-based negotiation and current market insight. Helping businesses take away the hassles of back-office transportation management, RLG assists businesses to be more centered on their core competencies without losing control of the logistics.

RLG has a suite of professional services complemented with innovative technology for the pursuit of smart logistics decisions. Benchmarking services, for example, Less-than-Truckload and Full Truckload, assist customers in uncovering savings opportunities that add up to millions, an average of 11.3% on LTL shipments for example, and up to 34.6%, and these are worked out so every client's efforts can be supported by RLG's commitment to openness and efficiency.

Huntley's vision is for RLG to be a vital partner for businesses going through the complexities of transportation management. Advanced analytics combined with personalized service enhance the operational performance and deliver huge financial outcomes for the clients of Resource Logistics Group. A world where every dollar counts sets RLG apart as an indispensable resource for companies seeking to optimize their logistics strategies and improve their bottom lines.

Founding and Evolution of Resource Logistics Group, Inc.

Resource Logistics Group, Inc. (RLG) began its journey in 2009 under the name SCML Logistics (Supply Chains Made Logical). The company's initial focus was on providing specialized back-office logistics solutions tailored to diverse client needs. 

Nearly a decade later, in 2018, RLG underwent a significant rebranding, changing its name to reflect its evolving identity as a comprehensive “Resource” in logistics management for clients. This shift emphasized RLG's mission to streamline and optimize back-office logistics functions, from benchmarking transportation contracts to advanced logistics analysis.

The rebranding underscored RLG's dedication to providing essential support services that enhance clients' operational efficiencies without requiring them to manage daily shipping activities. RLG focuses on acting as an extension of its clients’ logistics departments, enabling seamless back-office operations that complement their core business.

This transformation has positioned RLG as a go-to solution for businesses seeking expertise in logistics management, strategic analysis, and cost-saving measures, allowing clients to concentrate on their primary objectives.

Leadership and Vision of Steve Huntley

As the visionary behind RLG, Steve Huntley brings over 15 years of corporate experience in logistics and supply chain management to his role as Founder and President. His expertise lies in transportation contract negotiation, cost reduction, and efficient data analysis across various transportation modes. Under his leadership, RLG has successfully helped clients save more than $185 million in transportation expenses without compromising service quality from their selected carriers.

Steve’s extensive background includes an MBA from the New York Institute of Technology and a dual degree in International Business and Transportation/Logistics Management from Northeastern University, with honors. Recognized for his achievements, Steve was awarded the “One Tyco” Strategic Sourcing Award for a project yielding $11 million in annual savings. His active involvement in logistics associations and contributions as a guest speaker at educational institutions further solidify his dedication to advancing the logistics industry.

Comprehensive Logistics Solutions Offered by RLG

RLG specializes in offering robust logistics management solutions that focus on “back-office” operations. Key services include benchmarking transportation contracts, managing bid/RFQ processes, and providing monthly reports to track spending and identify savings opportunities. RLG’s back-office support extends to handling freight invoicing issues, managing freight claims, and offering a low-cost Transportation Management System (TMS) to enhance logistics visibility.

Each of these services is meticulously designed to address specific logistical challenges without involving day-to-day shipping management. The firm’s hands-on support helps clients streamline costs and optimize logistics processes, making RLG an invaluable asset for businesses aiming to enhance operational efficiencies.

Unique 15-Step RFQ and Bid Management Process

One standout feature of RLG's approach is its proprietary 15-step RFQ and bid management process, designed to maximize transparency and customization. This approach allows RLG to thoroughly understand clients’ logistics needs, customer requirements, and product handling nuances, ensuring optimal pricing and service agreements with carriers. Unlike traditional bid processes, RLG’s method allows clients to actively participate in face-to-face negotiations with carriers, adding a personal touch and enabling tailored contract outcomes.

RLG’s proprietary bid analysis software streamlines the entire bid process, enabling fast “what if” scenario analyses that significantly reduce processing times. This software supports the creation of final contract documents, expediting the negotiation process from weeks to mere hours, thereby maximizing value for clients in a timely manner.

Implementing Transportation Management Systems (TMS)

In an era where supply chain visibility is paramount, RLG offers an efficient TMS solution that integrates quickly, providing clients with a transparent view of outbound shipments and logistics operations. Leveraging partnerships with MercuryGate and 3GTMS, RLG provides a streamlined TMS setup in as little as five weeks, empowering clients to manage users, pricing, and carrier contracts seamlessly.

RLG’s expertise in TMS implementation and training extends to educating vendors and ensuring a cohesive logistics network that enables full visibility. This approach minimizes setup complexities, allowing businesses to achieve immediate value through improved logistics management and data transparency.

Freight Claims Management Software for Efficient Resolutions

Managing freight claims can be a challenging task, and RLG has addressed this need with proprietary software that simplifies the claim filing and follow-up process. Developed through partnerships with carriers, the software enables efficient handling of all pertinent claim information, accelerating resolution times. The system is available for internal use at RLG and can also be licensed to clients who prefer to manage their freight claims independently.

This freight claim management solution reflects RLG’s commitment to going beyond customer satisfaction to truly “delight” clients, ensuring prompt responses and a hassle-free experience that meets and often exceeds expectations.

Commitment to Client Satisfaction and Data-Driven Decisions

At RLG, client satisfaction is not just a goal but a fundamental practice. The company prioritizes transparent communication, regularly holding meetings to review transportation spending and logistical trends. This consistent engagement strengthens client relationships and fosters an environment where further cost-saving opportunities can be identified collaboratively.

Data is a cornerstone of RLG’s approach, with an emphasis on transforming raw data into actionable insights. The team at RLG handles the data aggregation process monthly, turning logistics information into meaningful reports that drive smarter decision-making and strategic planning.

Advancing Software and AI Integration

RLG remains committed to innovation and is continually enhancing its LTL bid analysis and freight claims management software. Future plans include incorporating Artificial Intelligence (AI) to expedite data analysis, enabling clients to make timely decisions based on predictive insights. This integration represents RLG’s forward-looking approach to logistics, keeping clients at the forefront of technological advancements in supply chain management.

By adopting emerging technologies, RLG aims to offer even more refined analytics, transforming logistics management and empowering clients with future-ready solutions that support continued cost reductions and operational improvements.