Boeing CEO Kelly Ortberg is set to address Congress on Wednesday, providing an update on the company’s progress in overhauling its manufacturing and safety protocols. The hearing follows years of turbulence for the aerospace giant, including a near-catastrophic midair incident in 2024 where a door plug blew out mid-flight due to missing bolts—a glaring lapse in quality control.

Ortberg, in his prepared testimony seen by CNBC, acknowledged the company’s failings. “Boeing has made serious missteps in recent years— and it is unacceptable,” he stated. “In response, we have made sweeping changes to the people, processes, and overall structure of our company. While there is still work ahead of us, these profound changes are underpinned by the deep commitment from all of us to the safety of our products and services.”

Balancing Recovery and Regulation

In recent months, Boeing has attempted to regain its footing, implementing key improvements in its production processes while securing major contracts, such as a $20 billion deal to develop the next-generation U.S. fighter jet. However, despite these efforts, regulators and lawmakers continue to keep the company under intense scrutiny.

Senator Ted Cruz, chairman of the Senate Commerce Committee, emphasized the need for transparency and accountability in Boeing’s recovery efforts. “Boeing has been a great American manufacturer, and all of us should want to see it thrive,” Cruz said. “Given Boeing’s past missteps and problems, the flying public deserves to hear what changes are being made to rehabilitate the company’s tarnished reputation.”

FAA’s Tight Grip on Boeing’s Production

The Federal Aviation Administration (FAA) has responded to Boeing’s safety concerns by capping production of its 737 Max planes at 38 per month following the January 2024 incident. Despite this cap, Boeing is currently producing below that level as it works to resolve systemic manufacturing challenges.

Acting FAA Administrator Chris Rocheleau testified at a Senate hearing last week, reinforcing the agency’s rigorous oversight. “Our monitoring of Boeing’s manufacturing practices, maintenance procedures, and software updates remains ongoing,” Rocheleau stated. The FAA has made it clear that Boeing must demonstrate consistent adherence to safety and quality standards before any production limits are reconsidered.

Restoring Public Confidence

Boeing’s troubles extend beyond regulatory battles. The company’s reputation among consumers has taken a hit, with air travelers increasingly concerned about the safety of its aircraft. Airlines, too, have expressed frustrations over delivery delays and recurring quality control issues.

As Ortberg takes the stand before Congress, he faces the difficult task of convincing lawmakers, regulators, and the public that Boeing is on a genuine path to redemption. With safety at the forefront of discussions, the aerospace giant must prove that its renewed commitment to excellence is more than just words—it must be reflected in every plane that leaves its assembly line.

Only time will tell if Boeing can truly regain its status as a symbol of American engineering prowess or if these reforms will merely serve as damage control. For now, the world is watching.